Thinglogix CE is a customer engagement solution for Enterprises built on AWS Connect and exciting new technologies.
Thinglogix CE is a modern customer engagement solution which leverages the latest cloud AI technology to improve customer communication across all modern channels. Thinglogix improves your business's understanding of customer behavior and helps you get ahead of issues by meeting the customer where they prefer to communicate and using automation and AI to scale your customer experience in a positive way.
Conversational AI: Centralized Conversational AI for all your use cases like sales, lead generation, service and internal processes.
Generative AI: Provide smart functionality like knowledge retreival, semantic search, anomaly detection, fraud detection, question-answering, and personalization into their LLM applications.
Omnichannel: Build it one time and deploy it in all channels to make it easy to communicate with your team.
Customized Solutions: Tailor-made AI strategies that align with your business and operational needs.
Cpecialized AIoSales and Service Agents: Engage with all customers and prospects when they are talking about your services and react immediately to show a committed engagement.